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Case Studies

Imagine what we can do for your company...

Internet Monitoring: Consumer Goods client gets 150,000 internet sites tracked more...

Product Classification: Millions saved in overhead more...

Online Research: Major Credit Card Company gets 23% boost in volume; 138,000 new merchants more...

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    What We Do

    PeopleForce is a global provider of managed services in the fields of Business Process Management and Business Process Improvement.
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    We add value for our clients through designing, setting up and operating:

    • Fulfillment centers for business processes

    • Shared service centers

    • Knowledge transfer to leverage best practices

    This is service provision...but not as you know it.

    Why?

    Our patented methods enable us to provide clients with On Demand Transaction Services, charging per transaction or process. You don't pay by the hour, for headcount or for infrastructure.

    This is done by engineering processes into modular workflow and executing the work through a combination of technology and our proprietary distributed workforce using our WorkCenter platform.

    We are able to offer clients on demand scalability-enabling you to react quickly and efficiently to changes in your business. All delivered under service agreements that ensure the highest quality.

    Whether for new or existing processes, we are able to help clients overcome the constraints of people, data and project management in order to achieve objectives of cost savings, innovation and control of the outsourced process.

    PeopleForce provide a complete managed service, from consulting with clients in order to engineer processes, through finding technology to automate where possible, and then staffing the project with knowledge workers experienced in the industry in question and trained for the specific assignment.

    More often than not, we co-ordinate expert groups from clients and other third party suppliers. This "multisourcing" approach brings together the best of breed solutions, both internal and external to your organization, irrespective of resource location.

    Whatever your need-outsourcing, process improvement, business/enterprise transformation, new process implementation-PeopleForce can engineer and execute the right solution to meet your business goals and objectives.

    Types of work we do:

    Any process that can be digitized and where a combination of technology and people are required, including:

    Finance & Administration

    • Internal Audit/Risk Management
      • Invoicing
      • Accounts payable/accounts receivable monitoring and recovery
    • Repetitive processes
    • Credit and debit analysis
    • Billing dispute resolution
    • Earned Value Management (EVM)
    • Supply chain management
    • Claims processing

     

    Publishing and Content

    • Taxonomy development
    • Rules writing
    • Search Engine Implementation:
      • Tools including FAST™ and Teragram™

     

    Data

    • Data cleansing
    • Cataloging
    • Tagging including XBRL
    • Classification including UNSPSC™ coding

    Research & Analysis

    • Competitive intelligence and industry overview
    • Market research
    • Online intellectual property/patent research
    • Primary and secondary research
    • Statistical analysis
    • Field data coordination
    • Financial services transactions
    • Proprietary tools for data and information gathering

     

    Customer Support

    • Online customer support
    • Order processing

     

    Legal & Compliance

    • Sarbanes-Oxley compliance
    • Document management
    • Monitoring and compliance of brands on-line and off-line

     

     

    What can PeopleForce do to transform your business?


     

     
    You are here: Home About What We Do

    About Us

    Headquartered in Bethlehem, Pennsylvania and with international offices in London and Amsterdam, we work for private and public sector customers in the US and internationally.

    Join Us

    As a fast growing private company in the business services arena, we are constantly looking for the most talented and creative knowledge workers to join us in delivering excellence in all aspects of our services to clients, both for our full time teams of employees and our online workforce community. Find more information here...